Total Quality Management (TQM)
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Quality Excellence
Total Quality Management
Commitment to Superior Standards
we focus on the customer to nurture organizational growth and improve systems. Our approach involves working with all members of an organization to participate in improving processes, products, services, and the culture in which they work. To create meaningful change, we focus our approach on the eight principles of total quality management: Customer-focused, Total employee involvement, Process-centered, Integrated system, Strategic and systematic approach, Continual improvement, Fact-based decision making and effective Communications strategies.
We utilize these principles to support our customers improve their systems. Our experts have worked closely with the health systems in Uganda to support laboratory quality management systems (LQMS)improvement towards attainment of international accreditation to ISO 15189:2012. Our teams possess competencies in implementation of ISO 9000 certification frameworks.
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Our Core Services
we utilise the training, mentorship and audit approaches to improve our programming as deliever our Services below.
